NESTLE is conducting tests on a new baby formula recipe after receiving complaints from parents that it is making their children extremely sick and agitated.
Constant crying, rashes, dark green watery poo, dehydration and vomiting are among the symptoms babies have been experiencing since Nestle’s NAN H.A. 1 Gold switched to a “new improved” recipe.
Sarah Wells from Launceston in Tasmania put her 10-week-old son Oliver on the new formula and said she immediately noticed the bad side effects.
“A week after being on the formula, and the second can, Oliver’s face broke out in nasty eczema,” Ms Wells told news.com.au.
Ms Wells contacted Nestle, and was told by a customer service representative that babies often have reactions when switching to a new formula, then offered a $50 gift voucher.
Robert Paganin from Blackburn North in Victoria fed the new formula to his six-month-old son Harry for four weeks before he discovered it was making his son sick.
“Within 48 hours of changing he was fine, he was drinking the bigger bottle and finishing it, whereas on the other one he was refusing to drink,” Mr Paganin said.
“I am extremely disappointed and disgusted in Nestle playing with our babies’ wellbeing.”
Nestle external relations manager Margaret Stuart said the company ran tests when it switched calcium chloride for potassium chloride in the formula recipe.
“This testing did not show anything that could cause the reactions that parents are describing,” Ms Stuart said.
Ms Stuart said that the company takes concerns from parents very seriously, and in response to comments Nestle is running further testing using an independent laboratory in Australia.
“While we do not yet have final results, preliminary results of the microbiological profile indicate no food safety issue,” she said.
In the past six weeks, more than 100 reviews and comments have been posted by angry parents on consumer website Product Review.
“Old recipe was fantastic, new and improved a total disgrace , after 3-4 feeds of Nan H.A. Gold1 my baby was producing dark green liquid poo, excessive wind and restlessness,” posted Brett4646.
Meanwhile Joy16 posted: “We haven’t had such terrible days and nights like this before. Our twins cried constantly for 6 hours.”
“It is terrible!! It’s even worse when u ring the company and tell them and they still don’t take you seriously! My son smells revolting! He cries non stop!,” posted 4babies.